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Quigley Goes “Undercover” with Redbox

January 21, 2015

CHICAGO – Yesterday, U.S. Representative Mike Quigley (IL-05) went "undercover" as a Redbox employee at their headquarters in Oakbrook Terrace. Redbox, an Outerwall Inc. brand, offers new-release DVD, Blu-ray Disc® and video-game rentals through its network of conveniently located, self-service kiosks. Barb Conrath, a Redbox Field Merchandiser, trained Rep. Quigley before going out on the road to refill and service kiosks around Chicago, including stops at a Wal-Mart and Walgreen's in Villa Park.

"Yesterday's ‘Undercover Congressman' visit gave me an opportunity to learn more about a 21st century business, Outerwall Inc., which has grown into a $2 billion company over the past 10 years. Redbox has hardworking employees, like Barb, who service and maintain kiosks," said Rep. Quigley. "As a Redbox employee for over eight years, Barb has seen this business grow from just a few kiosks, to thousands in Illinois alone. Barb's knowledge of the industry allowed me to get an inside look at the logistical and technical training required for a business as sophisticated as Redbox. Thank you to everyone at Redbox and Outerwall for such an informative day and for the work they are doing in Illinois' Fifth District."

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Rep. Quigley learned how to fully service a Redbox machine from Redbox Field Merchandiser Barb Conrath.

Rep. Quigley learned how to fully service a Redbox machine from Redbox Field Merchandiser Barb Conrath.

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Rep. Quigley cleaned the exterior of a Redbox machine in Villa Park, Illinois.

Rep. Quigley cleaned the exterior of a Redbox machine in Villa Park, Illinois.

"Outerwall is honored to share our commitment to providing consumers simplicity, convenience and value through one of our core businesses, Redbox, with Congressman Mike Quigley," said Debby Fry Wilson, Vice President of Corporate and Public Affairs. "Our Redbox headquarters is in Oakbrook Terrace, in the Fifth Congressional District of Illinois, where we have hundreds of employees working every day to bring consumers the best value in new release home entertainment. Many thanks to Congressman Quigley for taking time out of his busy schedule to better understand the great value we bring to consumers and the employment opportunities we provide to thousands of people across the U.S."

Rep. Quigley's "Undercover Congressman" series connects him with constituents at their place of employment to better understand the daily challenges they face in their industry and community.

Since taking office in 2009, Rep. Quigley has performed a wide range of jobs as an Undercover Congressman, including cleaning animal pens as a zookeeper at the Lincoln Park Zoo, packaging beer and cleaning tanks at Half Acre Brewery, pouring metal at a local metal refinery and delivering mail with the United States Post Office.

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